Returns & Exchanges
At Remedy Liquor, we strive to ensure your satisfaction with every bottle; however, due to state regulations regarding alcohol sales, returns are only accepted for damaged or incorrect items within 14 days of delivery.
Contact Support
Email our customer service team with your order number and photos of the damaged or incorrect bottle to initiate a claim.
Verification
Our specialists will review your request and verify the inventory discrepancy or shipping damage to authorize your return request.
Return Shipment
Once approved, securely repack the items in their original packaging and use the provided prepaid shipping label to send the products back to our warehouse.
Refund or Replacement
After we receive and inspect the returned merchandise, we will issue a full refund to your original payment method or ship out a replacement bottle.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing